Unable to open the log of a Running BPM - others in the list open OK...

[Berto2002]

Bit of a weird one. I had a workflow (BPM) fail today and I just restarted it when the data was present and off it went again. I then went to review the log to capture the error for my knowledgebase and I cannot open the log.

Even though the BPM is visible in the Running section and I can view the workflow, I cannot open the log; nothing happens when I click the button. The log does open for all the other new-starter flows in the same Running status and same version. See diagram.

Anyone else had this?

[Victor]

On 6/15/2022 at 2:07 PM, Berto2002 said:

nothing happens when I click the button

I presume an UI error. https://www.hornbill.com/support/