Export list, adding additional "Available Export columns"

[TomC]

Hello,

Is there a way to add additional columns in the available export list? specially the job title field.

I regularly export our lists of open tickets from a number of views that I have set up but am not able to select job title as its not an option in the columns. Would be very useful for some reporting and function that I require. 

Any help would be appreciated. 

Many thanks,

Tom C

[Steve Giller]

If you are referring to the Request List View, this is, as the title suggests, a View of Requests - the available columns are from the Requests table.

Job Title would be a Customer field, so no, this is not available.

What you're describing here is a Report - if you have access to these via the Admin options you will be able to customise a report and link the Customer's profile data to the Requests.

[TomC]

Yes that's correct, thanks Steve.

Appreciate the reply, ill look to create a report instead