Capture formatting

[Alisha]

Hello,

I've set up a capture field, similar to the example below. I wanted the heading to be in bold for the customer to see so I used Wiki markup. However, in a report, it still shows the quotation marks, rather than what is displayed in the left (value) column. I also added a note for our use only so it's not visible for the customer. We would like the notes to be displayed once the request has been logged and also without the wiki formatting.

Please could someone let me know if this is behaving as designed?

Many thanks,
Alisha