Jump to content

Auto calls - populate default time spent


Recommended Posts

We have a number of automatic workflows which will log and close tickets immediately afterwards which we use for reporting our common quick calls. I would like to enter a time spent value to these but cannot see a suitable node to do this automatically. I can only seem to do this via the human task node but there doesn't appear to be a way to automatically mark the task as completed and I'd like to avoid the need for additional analyst input on these quick calls if at all possible. Is anyone aware of an alternative way round this please?

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Create New...