Caroline Posted July 15, 2021 Share Posted July 15, 2021 We have some users whose email address is different to their Login Id. The system appears to be using the Email for logging in, not Login Id, which is causing problems where multiple users have the same email address (e.g. shared team mailbox). These are Guest accounts for our external customers. What is Login Id used for if it's not logging in, and why is the authentication using Email not Login Id? Link to comment Share on other sites More sharing options...
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