New Update: system -> customise: release new layout customise customer and service portal view

[AndyHill]

I notice the update listed the following 

• system -> customise: release new layout customise customer and service portal view

and when i now view the service portal details I can see information like logo and home page image are no longer populated. 

This doesn't appear to have impacted the actual live page thankfully.

[NeilWJ]

Hi @AndyHill,

Will take a look. I might get support to request access to your instance so i can see the data and what the api is returning. We will let you know if that is necessary and i will let you know what i find.

Cheers,

 

[NeilWJ]

Hi @AndyHill,

We are going to need access to your instance to check legacy app option settings versus the new db based settings that new api returns. Also need to confirm that only happens with "service" and not "customer" portal settings.

If you could contact support referring to this post and give them permission to access the instance and I can then just verify the data discrepancy.

Thanks