Incident Breach Board Help

[Adnan Zamurred]

Hi All,

Can someone help me with info on how to set up a incident breach board. I can see there is one in the Demo instance, but could not find a BPM which does this. I want to set up a board where it automatically moves the card on the board according the timings e.g. Breaching in 2 hours, breaching in 30 mins, Breached etc. 

I've already set up automated boards in our instance previously where the card moves to the corresponding lanes depending on the actions taken e.g. once assigned to an analyst it moves to the assigned lane. Just not sure how to do this with the timers. 

[Steve Giller]

If you have a browse through the Escalation Actions page I think this will give you what you need.

A combination of Timing and Add To Board would be my suggestion.