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Problems with emails


David Morrison
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@David Morrison

There will lots of Debug lines, they are expected.

You are looking for lines like below. In our example you can see 'Connecting to IMAP4 server' for each of the mailboxes. Where there are no emails to pick up it just goes on to the next mailbox or just retries the mailbox after your polling period if you only have one.

image.thumb.png.3d63fcb21c768c5bff9e783ef90ec8ae.png

In the end of the example below you can see the last email we are connecting too has a 1 message to download.

The other most common cause is that another process/application is downloading the emails from the server before Hornbill get there.

Cheers

Martyn

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