Mark (ESC) Posted October 8, 2020 Share Posted October 8, 2020 (edited) Morning No changes made to by us onsite, but this morning unable to login to HornBill. Get the following with Edge And get this with Chrome Any ideas, could it be certificate? Edited October 8, 2020 by Victor Personal data included in screenshot Link to comment Share on other sites More sharing options...
Mark (ESC) Posted October 8, 2020 Author Share Posted October 8, 2020 Update on our issue. Have checked our certificates located at Home > System > Security > SSO Profiles and they are all valid. We have one user who is able to login via SSO. Link to comment Share on other sites More sharing options...
Victor Posted October 8, 2020 Share Posted October 8, 2020 @Mark (ESC) first, before, discussing the issue, please be mindful of the screenshots you post. The one you uploaded has someone's email address. I'll edit to obfuscate this but please be mindful for future reference. Now, the issue. That's not certificate, that's something in your IdP (looks like Azure?) configuration. Your IdP administrator should be able to tell you more about it. For reference here is an overview on how the authentication works: https://wiki.hornbill.com/index.php?title=Single_Sign_On_with_SAML_2.0 The error you reported occurs somewhere between Step 3 and Step 4, which is outside Hornbill realm, hence our advice to liaise with your admins to troubleshoot this. Link to comment Share on other sites More sharing options...
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