AndyGilly Posted June 12, 2020 Share Posted June 12, 2020 Hi Team, really is not a big issue but thought I would make visible. The Search functionality is using a category of 'Service Request' that actually returns all 'Request' - Incident and Service Request Catalogue items. Customers may get confused by the language??? It would be great to have incidents and Requests or Faults and Requests seperated thanks Andy Link to comment Share on other sites More sharing options...
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!Register a new account
Already have an account? Sign in here.Sign In Now