yelyah.nodrog Posted September 19, 2019 Share Posted September 19, 2019 Morning all, I might be having a baby brain moment however i am getting this error message and i cant for the life of me figure out why. When i am trying to log a ticket on the portal for a new catalog item i am getting the error: The flow is poorly formed. Please contact your PCF manager. Looking at the error message (which is huge) i can pick out the following: "noActiveFlowMessage":"The progressive capture for this request type has not been made active" However when checking the BPM and Pro Cap both are in fact active: I have checked the BPM and Pro Cap and there are no errors on any nodes, and the catalog item is using these captures: Does anyone have any ideas as to where i have gone wrong? i have never had this error in 3 years. Please also see notepad ++ copy of error message: Hornbill error message Ta Hayley Link to comment Share on other sites More sharing options...
Guest Paul Alexander Posted September 19, 2019 Share Posted September 19, 2019 Hi @yelyah.nodrog I'm sure you've tried this, but the first thing I'd do is to DOUBLE check the PCF IS active by going in the PCF, and clicking the 'activate' button...then trying again! Hopefully it's that easy!!? Link to comment Share on other sites More sharing options...
yelyah.nodrog Posted September 19, 2019 Author Share Posted September 19, 2019 Ta @Paul Alexander if only it was that easy! have done that so many times! Lol Link to comment Share on other sites More sharing options...
Guest Paul Alexander Posted September 19, 2019 Share Posted September 19, 2019 Oh well....it was worth a shot I've never had baby brain so I don't know just much of an effect it has I'm going to be no more help here....so I'll leave it to the pros! Link to comment Share on other sites More sharing options...
Guest Paul Alexander Posted September 19, 2019 Share Posted September 19, 2019 Actually...the first message on the error is that "dumpMessage":"nextNode is empty!" Is there a node in the PCF which has no details in it? Link to comment Share on other sites More sharing options...
yelyah.nodrog Posted September 19, 2019 Author Share Posted September 19, 2019 @Paul Alexanderchecked this too, there is only one node after the one its failing at and its the add attachments one which is full. Might delete it and add it again see if its just corrupted somehow. Link to comment Share on other sites More sharing options...
yelyah.nodrog Posted September 19, 2019 Author Share Posted September 19, 2019 That did it! No idea why! but whoop! ta! Link to comment Share on other sites More sharing options...
Guest Paul Alexander Posted September 19, 2019 Share Posted September 19, 2019 The equivalent of 'switch it off and on again' eh? Good......glad it's sorted! You've earned an afternoon off I reckon ! Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now