Cizzling Posted March 26, 2019 Share Posted March 26, 2019 We have just gone live with our Servicedesk team in Australia and our customers in the APAC-region. One of the questions I received during the customer portal introductions webinars that we run when on-boarding a new region was where the data was stored. As customers may upload sensitive data as part of reporting incidents they were curious to know where data was being stored. Also, when working out of our Melbourne office for a week my experience is that system performance is much slower than I am used to when I am in our Sweden office. There may of course be a number of reasons for this, but some of our customers also complained when working with the customer portal so I was wondering if you have received similar feedback from other customers in this region? Link to comment Share on other sites More sharing options...
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