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Auto assignment of assets


lokent
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I was wondering if there is a way of diminishing the list of assets based on key words in the question log?

We have a vast number of assets in our organisation ranging from computer hardware to estate management contracts, and the list is very large to search.

Is there a way of assigning key words to assets, so when those are mentioned in the question log only those with the key words are displayed? My thinking was: if the job was electrical, only the contractors we work with who are electrical specialist would appear, rather than 15,000 computers before we see the contractor?

It might be a bit too technical for the system, but thought I'd ask!

cc @Gemma Morrison 

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