lomixture Posted September 11, 2018 Share Posted September 11, 2018 I have, for the second time, lost access to the library module of Service Manager. Please could someone inform me of what the roles are because I can no longer seem to see/add the MyLibrary roles to my account. TIA! Link to comment Share on other sites More sharing options...
lomixture Posted September 11, 2018 Author Share Posted September 11, 2018 I've finally found the roles on the portal, adn they don't appear to have changed, but they aren't showing in my assigned roles nor in the drop down list of available roles. I have super user access across the whole administration tool. Link to comment Share on other sites More sharing options...
TrevorHarris Posted September 11, 2018 Share Posted September 11, 2018 Hi @lokent, Can you check you're on the latest release of document manager (316) and update if not as there is an incompatibility with the roles in some older versions and the last platform release. Let me know if you're still having problems after you've updated Thanks Trevor Harris Link to comment Share on other sites More sharing options...
lomixture Posted September 11, 2018 Author Share Posted September 11, 2018 Thanks Trevor!! Link to comment Share on other sites More sharing options...
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