Add ability to do wildcard request searches

[AndyHodkinsonPrincesIT]

Can we add the ability to do wildcard searches against requests please? This works when searching for customer names and assets, but not requests. Thansk

Andy

[Steve G]

Hi @AndyHodkinsonPrincesIT,

At the moment it is not possible to do first-character wildcard searches in the global search (you could search for S*62776 and this would return that request, but as you've raised, *62776 doesn't work). I've raised this with our development team who will look into the possibility of getting this added.

In the meantime you can wildcard search in the request list Filter as so (as long as your selected views/filters allow the request to be seen): 
 

 

I hope this helps,

Steve