carlt Posted October 19, 2017 Share Posted October 19, 2017 Hi Does Service Manager have a database table that holds a log (audit) showing who had opened/viewed a request even if no action was taken? Thanks Link to comment Share on other sites More sharing options...
Victor Posted October 19, 2017 Share Posted October 19, 2017 1 hour ago, carlt said: log (audit) showing who had opened/viewed a request even if no action was taken @carlt no, I'm afraid... There might be a way by going through the logs... but you would need to know the request reference and the date when the request was accessed... Link to comment Share on other sites More sharing options...
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