Email Connections options to be hidden with no connections

[samwoo]

Hello,

I was wondering if we can have the "Add Connections" options hidden if there are no connections in a ticket. Can we also have it that when there are connections on the ticket, to limit the list of Connection Types to only those that are active against the ticket?

For example the ticket I took this screenshot from only has a single connection of "Interested". Limitting the list would definitely make it easier to choose the Connection Type, particularly when one day this list could get huge if this feature isnt in place.

This could be extended to other areas that uses this (if any)

Thanks,

Samuel

[James Ainsworth]

Hi Samuel,

This does make sense.  I'll put this through to our development team to have a look at.

Regards,

James