Ralf Peters Posted September 11, 2017 Posted September 11, 2017 Hi, we seem to get a few of "Unable to query results --Invalid session" when the request list tries to reload , we also getting random error when loggin tickets " cannot find user " , then when you cancel and log the ticket again it will go through fine , we also had a few flow control errors and when restarting the process the came good again too . @Pamela these are the issues on of our guys emailed in on Friday . Thanks Ralf
Guest Posted September 11, 2017 Posted September 11, 2017 @Ralf Peters We are investigating this. Please bear with us Thanks Pamela
Ralf Peters Posted September 12, 2017 Author Posted September 12, 2017 @Pamela just in case you are still investigating ; haven't seen the issue today . Thanks Ralf
Guest Posted September 12, 2017 Posted September 12, 2017 @Ralf Peters Thanks for the update. It's good to know but we are still looking into what caused this in the first place and will update you when we can. Thanks Pamela
Guest Posted September 15, 2017 Posted September 15, 2017 @Ralf Peters Just seeking an update from yourselves. Have you seen these errors in the system yesterday and today? Could you just update me on this? Thanks Pamela
Ralf Peters Posted September 19, 2017 Author Posted September 19, 2017 @Pamela all fine , issues have not come back, also updated to the latest version last night !
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