Data Model

[James Targett]

Is there a copy of the data model that would make it easier to create reports using the Hornbill Reporting Feature? At the moment it is guesswork to identify which field or table is needed to create the report output that I want.

Thanks

James

 

[Hornbill Staff DR]

Hi James,

 thanks for your post,

 each application has its own entity viewer which will give you more detail about the database tables and their field relationships. In relation to Service Manager this can be viewed in Hornbill Administration > Service Manager . You will need the "Advanced Reporting Admin" security role to access this. A little more detail can be found on the following wiki page, https://wiki.hornbill.com/index.php/Application_Entity_Viewer

I hope that helps,

Dan