Joyce Posted July 18, 2017 Posted July 18, 2017 Hi What function can be used in reporting to get yesterday's date in Horn bill? I have tried: h_datelogged >= CURRENT_DATE- 1 ,and it doesn't give me correct value Thanks. Regards, Joyce
Guest Posted July 18, 2017 Posted July 18, 2017 Hi @Joyce Try the following (for only yesterdays records): h_datelogged >= DATE_SUB(CURDATE(), INTERVAL 1 DAY) AND h_datelogged < curdate() Hope this helps, Bob
Joyce Posted July 19, 2017 Author Posted July 19, 2017 Thanks Bob. I have try the above, but when compare a count from 'Daily measure' and the count from above, I am not getting the same value. Do i need to specify times? Thanks. Regards, Joyce Tha
Guest Posted July 19, 2017 Posted July 19, 2017 Hi @Joyce To help me investigate this, could you please take and post a screenshot of the criteria you are using for each for me to compare? Kind Regards Bob
Joyce Posted July 25, 2017 Author Posted July 25, 2017 Hi Bob, We have decided not to use the yesterday function at the moment. But I will keep it in mind, for next time. Thanks. Regards, Joyce
Joyce Posted August 1, 2017 Author Posted August 1, 2017 Hi @Bob Dickinson I am getting similar problem with a month count compare to measure. This is a count from counter widget gives me a 714: While the 'Monthly Measure' for the same count gives me 728 Am I doing the dates wrong? Thanks. Regards, Joyce
Guest Posted August 1, 2017 Posted August 1, 2017 Hi @Joyce Both need a little bit of amendment: 1) In your SQL Widget, you need to change the h_withinfix at the top next to COUNT, to h_pk_reference 2) Also in your SQL Widget, you need to now add in the h_withinfix to the WHERE statement so simply add:AND h_withinfix = 1 This should provide hopefully the true count In your measure: 3) Your title states measuring a percentage here, but you are actually measuring a count, so you may want to amend this 4) As above, you need to add the h_withinfix to the WHERE statement so simply add:AND h_withinfix = 1 Now if you resample, do the values match? Kind Regards Bob
Joyce Posted August 1, 2017 Author Posted August 1, 2017 HI Bob, What if the the SQL Widget is 'AVG', will the select be h_withinfix or still h_pk_reference? Regards, Joyce
Guest Posted August 1, 2017 Posted August 1, 2017 Hi @Joyce The average is slightly different as its a mathematical function based on the values that are returned from the column specified, divided by the count. E.g lets take your query above - if you did the average h_withinfix, and there where 600 results - it would add the h_withinfix values together of all of them, and divide by 600. Because the h_withinfix contains a 1 or a 0, and you have already filtered where h_withinfix = 1, the results would be: 1 + 1 + 1 + 1 (etc 600 samples) = 600 Divided by 600 = 1 (Thats the average value) So as you can see it doesn't really give us any decent information The average wouldn't work if you entered h_pk_reference as they arn't integers (i.e. you can't have SR0000182 + IN00000827 + IN00000987 etc) Where this works better is when you have a number that is variable per incident. For example, number of times request reopened. If you had 600 samples, the calculation would be something like: 0 + 0 + 1 + 2 + 0 + 1+ 0 + 0 + 0 + 0 + 0 ( etc 600 samples) = 44 Divided by 600 = 0.07 Average number of reopened calls Kind Regards Bob
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