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Guest Sonali
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Guest Sonali

Hi 

I am trying to setup a services manager view role. So I want them to see the services and the information/tabs etc within the service but not be able to amend any of the details with the service. 

I took the default services manager role and copied it. I then assigned this role to user to ensure that I was still able to do everything as the original role (without amending it). However, this did not work as I was only able to see the first tab of the service.

Please can you help me

Sonali

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Guest Ehsan

Hi @Sonali,

Could you please confirm that the user who is viewing the Service is the owner of the Service or is a member of the Service's supporting teams?

Thanks,

Ehsan

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Guest Ehsan

@Sonali Thanks. It appears that the Service form expects the user to assigned the Services Manager Role. Thanks for bringing this to our attention. We have raised a defect to address this issue. We will update this post when a fix is available.

Thanks,

Ehsan

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