[Asset Column]

Currently on the Request List you can customise/configure your columns, is it possible to add a column for ‘Assets’ at all?

This would really help us establish which asset is with a particular job request as we currently use the asset function as ‘contractors’ within Facilities.

This would also really benefit us as we could potentially create different ‘views’ via a particular asset.

[Hornbill Employee Portal & Employee Mobile Overview Webinar]

Thanks @Steven Boardman that's really helpful.

[Hornbill Employee Portal & Employee Mobile Overview Webinar]

Thank you for the demo @Steven Boardman I have one quick question regarding the ability to view team requests. Could this function this be restricted by individual service domain at all? for example it would be useful for a team to be aware of facilities faults/requests logs but perhaps not appropriate to view HR ones as they may be in relation to a request regarding personal information.

[Individual Service Domains - tracking changes]

Hi Gemma,

That sounds like something we could really use and it will allow us to have an audit and governance of our use of the system in one place (& more importantly within the system itself) At the moment we have to t refer to our folders within the network to access spreadsheets etc outlining audits of changes made to the system, whereas this will allow us to have it within Hornbill.

[Planned Features]

Working within a multi-team structure the ability to have different teams using the live chat function at the same time would be a big benefit. Any development in this area would be highly encouraged by us.