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Service Manager 2.37 is now available

Guest Ehsan

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Please find below, the content of Service Manager 2.37 update.

  • NEW: Raise requests from a chat session if you have the Live Chat app installed
  • CHANGE: Fields against Assets that contained user IDs are now able to accept longer values
  • FIX: Request details would not open in Internet Explorer if the service had not been configured with a custom form
  • FIX: Portals could show duplicate service categories and would only load 6 services in some cases
  • FIX: BPM error when trying to send email to an external address
  • FIX: Company field shows "undefined" if a request's customer is changed to a Colleague
  • FIX: Resolved an issue where Service Panel would not display under Service Category views in the Portals


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