Victor Posted October 20, 2016 Share Posted October 20, 2016 Dear all This morning we released our new version of Service Manager 2.34. This is now available for you to update in Hornbill app store. Below is a list of changes and fixes introduced by this version: FIX: A number of performance improvements have been implemented to make areas of the Service Manager application faster Search in the Portals is now much faster FIX: You could not update the request category and external reference at the same time for a request FIX: It was possible to bypass ProCap form(s) even if they were set to mandatory FIX: Timeline updates were not visible in the customer portal FIX: Searching for a site in Progressive Capture could return no results FIX: Wrong action on timeline entry when request get closed FIX: The print option for a request was not always available FIX: Error shown when clicking on the "Awaiting Feedback" button in the Portals FIX: The service is now shown in the breadcrumbs when raising a request in the portals FIX: Organisation Request not showing for users who have not logged a request FIX: ProCap form skipping when using catalog items - Users need to ensure that their progressive captures have 'Switch Process' nodes available FIX: UTC time issue with question date/time FIX: Text clipped on reference column for 'All My Requests' FIX: All My Requests sorting fails on customer portal when sorting by Customer Link to comment Share on other sites More sharing options...
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