sprasad Posted October 12, 2016 Share Posted October 12, 2016 We have now had Version 2.33.4 applied and note that when we update a request from an email, it shows as follows:- Email from:Dave TraffordSubject:RE: IDXIN00021220 Request ResolvedDetails:Thanks Shalesh The Email from is great but it would be even better if this could show us the full email address so we could distinguish between an Co-Worker and a Contact. The Subject Line, we believe does not Add any value so if this could be removed please. Thanks. Link to comment Share on other sites More sharing options...
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!Register a new account
Already have an account? Sign in here.Sign In Now