Carol S. Posted July 15, 2016 Share Posted July 15, 2016 I was trying to access our company's service manager on a different device than I normally use and received the attached error. The device is connected to the same network as my regular work computer and should have all the same settings. Would someone know what would cause this error? Link to comment Share on other sites More sharing options...
Gerry Posted July 15, 2016 Share Posted July 15, 2016 HI Carol, I dont think thats a device related error, I suspect your AD implementation has recently had a new certificate applied, so the Hornbill instance no longer recognizes the signed response from your Idp (most likely Active Directory). Can you talk to whoever looks after your AD/network Gerry Link to comment Share on other sites More sharing options...
Carol S. Posted July 15, 2016 Author Share Posted July 15, 2016 Thank you I assumed that it was on my side but wasn't sure what. Thank you I will ask about the AD to our IT team. Link to comment Share on other sites More sharing options...
Gerry Posted July 15, 2016 Share Posted July 15, 2016 Your welcome, I hope you get it sorted out. Gerry Link to comment Share on other sites More sharing options...
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