gwynne Posted June 29, 2016 Share Posted June 29, 2016 Hello, We have custom questions which appear in the 'questions section on a ticket' however they don't seem to show formatting numbers or bullets. It would be useful if the ticket showed said formatting in the question section Regards Gareth 1 Link to comment Share on other sites More sharing options...
gwynne Posted June 29, 2016 Author Share Posted June 29, 2016 Just a bit more info it seems to indent them so 1 Link to comment Share on other sites More sharing options...
Guest Chaz Posted June 29, 2016 Share Posted June 29, 2016 Hi Gareth, would you mind posting some screenshots of how it looks in Progressive Capture vs against the request? We were looking into it but had a few interpretations of what it is you're after! Thought it would be easier to just ask Link to comment Share on other sites More sharing options...
gwynne Posted June 29, 2016 Author Share Posted June 29, 2016 Hello not going to get back into the system today hoever in the progressive capture I have tried using the usual formatting items # Test1 # Test2 * Test 3 However in the ticket it just looks like this it just seems to indent the items rather than use formatting, I will try and get screens as soon as Test1 Test2 Test3 Link to comment Share on other sites More sharing options...
Guest Chaz Posted July 1, 2016 Share Posted July 1, 2016 Thanks Gareth, we'll get it sorted Link to comment Share on other sites More sharing options...
gwynne Posted July 25, 2016 Author Share Posted July 25, 2016 Hello Any news if this will be implemented? Link to comment Share on other sites More sharing options...
gwynne Posted July 27, 2016 Author Share Posted July 27, 2016 Any further info on this? Link to comment Share on other sites More sharing options...
Guest Chaz Posted July 29, 2016 Share Posted July 29, 2016 @gwynne this was fixed in our next release, due out on Monday Link to comment Share on other sites More sharing options...
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