Jump to content



Recommended Posts



We have custom questions which appear in the 'questions section on a ticket' however they don't seem to show formatting numbers or bullets. It would be useful if the ticket showed said formatting in the question section





  • Like 1
Link to comment
Share on other sites

Hi Gareth,

would you mind posting some screenshots of how it looks in Progressive Capture vs against the request? We were looking into it but had a few interpretations of what it is you're after! Thought it would be easier to just ask :)

Link to comment
Share on other sites

Hello not going to get back into the system today hoever in the progressive capture I have tried using the usual formatting items

# Test1

# Test2

* Test 3


However in the ticket it just looks like this it just seems to indent the items rather than use formatting, I will try and get screens as soon as





Link to comment
Share on other sites

  • 4 weeks later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...