ljbrown Posted April 8 Share Posted April 8 Existing FAQ guides have seemingly lost their images and instead display the blank image icon on the customer portal view. The back end view within service portfolio shows no evidence of images at all. It seems to be ok for any new FAQs created, is this a bug which can be fixed to prevent us having to go through and recreate each one? 1 Link to comment Share on other sites More sharing options...
JanS2000 Posted April 10 Share Posted April 10 We noticed a similar issue. We have some FAQs that show the blank image icon, but the images are visible in the service portfolio. Images in some other articles show okay. Link to comment Share on other sites More sharing options...
Nanette Posted April 22 Share Posted April 22 @JanS2000 @ljbrown Apologies for the delay, our developers are investigating this issue. As soon as there any any further updates, we will let you know. 1 1 Link to comment Share on other sites More sharing options...
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