Unable to delete capture forms

[Lee C]

Hi Guys

Do i need any other role to delete capture forms other than admin?

I am pressing the trash can option to delete but they are not deleting.

[James Ainsworth]

Hi Lee,

Admin on it's own should allow you to delete capture forms.   There is another role specified in the Intelligent Capture documentation called Progressive Capture Manager.  Either should do. I have seen similar happen when a user session has been disconnected, sometimes to do with inactivity but can be caused by other things too.   Have you tried logging out and back in? 

[James Ainsworth]

Hi Lee, 

After reading your post again, I had missed that you were clicking on the trash can icon.  I had thought you were deleting individual forms on a capture workflow, but I now understand that you were trying to delete a complete capture.  

I have replicated your issue and reported back to development.

[James Ainsworth]

A fix for this has been completed and it will be available in a platform release which should be available in the next week.

[Lee C]

Thanks @James Ainsworth ive noticed its the same on workflows also when clicking the trash icon, it wont delete it just to have to de-activate all the versions