LDAP - Office Location

[Met]

Hi,

Attempting a few dry-runs to pull in the office location (physicalDeliveryOfficeName) for our users using the LDAP import. I have made sure the name of the office locations in Hornbill match those in AD, however it is not updating the field.

I've tested using a custom attribute and this pulls through the data fine.

I am wondering if I'm missing something, or if potentially when the SItes/Office Locations change was made the tool wasn't updated?

 

Thanks

[SamS]

Hi @Met,

Which "Office Location"/"Site" are you using (in the Data Import Config)? The one mentioned in the "User Account"-section? Or the section within "User Options"?

It is the latter (User Options) which you need to have configured - I am pretty sure the other one gets ignored.

[Met]

22 minutes ago, SamS said:

Hi @Met,

Which "Office Location"/"Site" are you using (in the Data Import Config)? The one mentioned in the "User Account"-section? Or the section within "User Options"?

It is the latter (User Options) which you need to have configured - I am pretty sure the other one gets ignored.

Perfect, thank you. It works using the User Options location.