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Request for additional Custom Fields against Service Portfolio items please


Berto2002

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I request (at least) 10 rather than 6 custom fields for Service Portfolio.

We are implementing an Application Portfolio Management (APM) report which includes much information about our apps. Since we have a close relationship between line-of-business apps and service portfolio items, we now have more information we want to store against the Service. Examples include the type of authentication, it's operational criticality, strategic importance, owners, etc.

However, there are only 6 custom fields in Services. I accept we cannot have unlimited but 10 would be my starter request. I note there is inconsistency in the number of custom fields in various areas. For example, User Profiles have 8, Suppliers have 10, Organisations have 6. Another way to word this is perhaps to suggest consistency with 10 custom fields for each area.

See also this post which highlights how we are held back by the fact the Business Owner and Technical are not available in the UI so we need to consume two custom fields for these:

 

 

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