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Posted

I'm quite new to iBridge integrations but have worked through some issues today that have been mostly successful.  One of the last error messages I have is when trying to pass the Request ID to a Custom Field in Jira, I get the error below:

image.png.0be362aa661989837218d7fdb475b505.png

Here is the setup (working correctly for all the other Custom Fields) and have checked is a text field:

image.png.f20bb3cc34cf9ec47c9c349248dd3a4a.png

This is where I got the Custom Field ID (also working correctly for all the other Custom Fields)

image.png.06de11205ba025f27fe3b95587625bc5.png

Do I assume this is an issue with the Jira Custom Field itself, since I had added this one in the exact same way as approx. 8 others?  Or did I miss a step?   The Auto Task detail is here:
image.png.09d45d9d7bb1230e702da993c45dac93.png

Posted

Now also just got this error when trying to map Components (its trying to set h_custom_h):

Any help appreciated, thanks

image.png.d628d4311c8f80356b5e941c23c2ff5c.png

image.png.c24d147482952836f8e340bb2b4fe3ff.png

Posted

Just to add that the Request ID is being sent to Jira when used as part of the Summary field (as an example) but not when trying to map a Custom Field.

Does anyone have any ideas for this and the Component issue above?  

Posted

Does anyone have any ideas on this?  

The Request ID is not being sent to Jira when trying to map to a Custom Field, also still having issues mapping a Custom Field to Components.  Thanks

  • 9 months later...
Posted

@Berto2002 I think I did manage to get it working eventually, with this setup in the AtlassianJiraCloudCreateIssue node under Custom Fields, our requirement was to add it to the Details Panel  

image.png.13c7e6e241bb44e9846d6379a9ca868e.pngimage.png.c15d44191c6c794d807672ef6adbff76.png

  • Like 1

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