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iBridge issue passing Request ID to Jira


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I'm quite new to iBridge integrations but have worked through some issues today that have been mostly successful.  One of the last error messages I have is when trying to pass the Request ID to a Custom Field in Jira, I get the error below:

image.png.0be362aa661989837218d7fdb475b505.png

Here is the setup (working correctly for all the other Custom Fields) and have checked is a text field:

image.png.f20bb3cc34cf9ec47c9c349248dd3a4a.png

This is where I got the Custom Field ID (also working correctly for all the other Custom Fields)

image.png.06de11205ba025f27fe3b95587625bc5.png

Do I assume this is an issue with the Jira Custom Field itself, since I had added this one in the exact same way as approx. 8 others?  Or did I miss a step?   The Auto Task detail is here:
image.png.09d45d9d7bb1230e702da993c45dac93.png

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Just to add that the Request ID is being sent to Jira when used as part of the Summary field (as an example) but not when trying to map a Custom Field.

Does anyone have any ideas for this and the Component issue above?  

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  • 9 months later...

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