Unable to Add Time - Hornbill Service Manager - All Staff

[Jack_Podmore]

Hi all, 

Is anyone else having issues adding time directly from tickets within Hornbill? 

Adding time:



Hitting the tick: 


Updating the ticket does not add the additional time. This is happening for all users across all actions (update, email, phone, etc.). 

 

Jack
 

[Paul Chambers]

+1
Reported to support.
Waiting for a fix.
Workaround is to use the 'My Timesheet' panel