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New Update: Service Manager (2789)

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Hello everyone,

The latest update of Service Manager (2789) has been released to live.

The change log for this update is as follows:

  • Asset audit history performance improvements {CH00165714}
  • Multi word search not returning Faqs in Employee Portal {PM00175441}
  • Request Resolution target status is incorrectly displayed on request when target is paused on resolution and the original target time is passed {PM00175427}
  • IC assignment form retains analyst name from previous capture {PM00175368}
  • Custom Report: 'Load Criteria from View' drop down is empty when views are configured {PM00175355}
  • Pagination not working in intelligent capture forms {PM00175335}
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