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New Update: Live Chat (171)

Harry Hornbill

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Hello everyone,

The latest update of Live Chat (171) has been released to live.

The change log for this update is as follows:

  • If tab containing chat recieves a message when not in focus the tab title will display [NEW] to indicate a new message
  • Added option for agents to enable desktop notification on new messages to existing chat when the browser window is not in focus
  • Add option for agents to recieve a notification toast popup when a new message is recieved to an existing chat if you are not currently viewing that chat
  • Accept button moved into chat window to prevent accidentally clicking cancel button when trying to accept
  • No indication presented to user when a chat has expired
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