Berto2002 Posted September 9, 2022 Posted September 9, 2022 When configuring a custom button and selecting role, I see there is a role called "ServiceDesk admin" and yet when I look at the roles in the background user interface I cannot see the "Service Desk admin" role. What is going on here? But it doesn't show in the list of roles that I can configure or add people to:
Victor Posted September 9, 2022 Posted September 9, 2022 @Berto2002 Service Desk Admin is a Service Manager app role, thus it will not be found in Platform Configuration section in admin, but in Service Manager section:
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