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New Update: Service Manager (2645)


Harry Hornbill

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Hello everyone,

The latest update of Service Manager (2645) has been released to live.

The change log for this update is as follows:

New
  • When an FAQ is marked as the solution to a request, a portal link to the FAQ is added to the request's resolution text. The translation string 'ui.app.com.hornbill.servicemanager.solution.faqLink' can be modified to customise the message.
  • Enhanced the 'Asset' action tab in the request details page with an option to link all assets to the request.
Fix
  • Global asset search does not return results when repeating a search after navigating away.
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