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Maximum rules assigned to an API key?


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Is there a maximum number of rules that can be applied to an API key?

I've added the rule "apps/com.hornbill.servicemanager/Requests:assign" to a key, but it is still telling me it "is not authorized to invoke this operation". However when I create a brand new key and apply this exact same rule it then works using that key. There's about 30 rules on the original key, is this too many, or am I misunderstanding the significance of the order of the rules? I've tried having the new rule as the last, and first rule.

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I'm not aware of a maximum number.  30 rules sounds like a lot.  I wonder what the overhead is for that many.  Maybe it is just taking too long to process and is timing out.  I'll see if I can find out more information.

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Hi @CraigP

I can confirm that there are no limits on the number of rules.  It's also been mentioned to me that it wont be a performance or timeout issue.  I see that you have a Premier Success plan. I'd recommend raising a ticket with Hornbill Support who will be able to have a deeper look to see what is happening.

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