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New Update: Service Manager (2368)


Harry Hornbill
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Hello everyone,

The latest update of Service Manager (2368) has been released to live.

The change log for this update is as follows:

New

Change

  • A filter box has been added to the Snippet selector list. {CH00169091}
  • The system setting 'mail.client.defaultFontSize' is now used to determine the default font-size when sending email from a request.

Fix

  • Fixed issue where the user could not raise a catalog request via Self Service. {PM00169242}
  • Audit history in the asset view does not show Substate changes. {PM00169081}
  • Error in 'Assignment > Assign to Most Available Analyst' Hornbill Automation when the visibility option is set. {PM00169031}
  • The export option in assets is not returning 'Used By' results. {PM00168963}

 

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