Harry Hornbill Posted October 10, 2021 Posted October 10, 2021 Hello everyone, The latest update of Service Manager (2368) has been released to live.The change log for this update is as follows:New New Hornbill Automation tasks introduced under 'Requests > Assets' to create an asset per type through the BPM. - See more on the wiki https://wiki.hornbill.com/index.php?title=Service_Manager_Business_Process_Workflow#Assets {CH00166234} The Snippets option is now enabled on the Update action when viewing a request. {CH00168992} Change A filter box has been added to the Snippet selector list. {CH00169091} The system setting 'mail.client.defaultFontSize' is now used to determine the default font-size when sending email from a request. Fix Fixed issue where the user could not raise a catalog request via Self Service. {PM00169242} Audit history in the asset view does not show Substate changes. {PM00169081} Error in 'Assignment > Assign to Most Available Analyst' Hornbill Automation when the visibility option is set. {PM00169031} The export option in assets is not returning 'Used By' results. {PM00168963} 1
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