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Mailbox search functionaility


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The ability to search the mailboxes is Hornbill is extremely hit and miss and this is causing us a lot of issues when we are audited.

In our main mailbox - helpdesk - I will search for the word Princes in the Deleted Items folder. As you can see in the below screenshot an email was just deleted with the word Princes so you would expect this to be the first result.


However, this email ends up being roughly the 20th result found. The top results are instead emails from almost a month ago. There also is no way to order these and due to the randomness of the results you have to sit and sift through all the emails. 



In our secondary mailbox if I search for something in the Inbox I don't even get any results.


Searching for GBBRA


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