Relationships and Time Spent

[Ann]

Afternoon All

Hope you are safe and well.  Please would it be possible to help/advise with an issue with time spent.  We are currently able to link Changes, Services and Service Requests to a project via the Relationship tab, however we are not able to add Incidents, is that the correct process please?  Also the changes and service requests that we link via relationships are showing as being linked to the project within Project Manager, however the change and service requests are not showing that they are linked to the project, it appears the linking is only working one way.  The last issue we are having is also that the time spent on a change or service request is not linking to the overall time spent on the project, is this also the correct process please?  For example, if a change was created as part of a project and the change is completed and took 4 hours, that 4 hours is then not showing on the project.  Thank you.

Kind Regards

Ann

[Ann]

Morning All

Hope you are safe and well.  Please would it be possible for an update on the above query as this is currently a priority to us.  Thank you.

Kind Regards

Ann