Gareth Watkins Posted July 10, 2020 Share Posted July 10, 2020 Can calls, cancelled in error, be set back to open status? I have accidentally cancelled a call and was hoping there may be a way to amend its status, kicking the workflow back in. Link to comment Share on other sites More sharing options...
Guest Mohamed Posted July 10, 2020 Share Posted July 10, 2020 Hi @Gareth Watkins Unfortunately, there's no way to do that. You would have to re-log the request or if you have the request still open (or know the request id), you can raise a linked request from there perhaps Hope that helps Regards Mohamed Link to comment Share on other sites More sharing options...
Gareth Watkins Posted July 10, 2020 Author Share Posted July 10, 2020 I feared as much. Thanks for the clarification Link to comment Share on other sites More sharing options...
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