Harry Hornbill Posted February 21, 2019 Share Posted February 21, 2019 Hello Everyone The latest build of Hornbill Service Manager (1439) has been released to live.Change Log for this release are as follows: New When changing a Service Level, you can include the time spent On-Hold in calculations with the setting 'guest.app.view.ITSM.serviceDesk.slm.amend.includeHoldTimeOnSLChange'{CH00148905} You can now create a 'User' picker for custom Progressive Capture forms {CH00153948} Fix When building a View with teams or services would return Requests that did not have either set against them {KE00152531} The substate name was not populated when creating or updating an Asset {PM00154729} Space characters could sometimes be lost when composing an email in preview mode {PM00154488} Issue raising linked Requests through the business process for some Catalog Items {PM00154743} You cannot use a shared view as your Request List home view{PM00154827} Activities created against an Asset will now show their name instead of their ID Link to comment Share on other sites More sharing options...
Recommended Posts