Harry Hornbill Posted June 22, 2018 Posted June 22, 2018 Hello Everyone The latest build of Hornbill Service Manager (1248) has been released to live.Change Log for this release are as follows: NEW As an analyst, you can now search the timeline and historic updates of Requests that you can view via the Global Search. This requires you to run a New Re-index of the new HornbillITSMTimeline and HornbillITSMHistoric indexes. See https://wiki.hornbill.com/index.php/Index_Storage for more information. {CH00128259} You can now cancel multiple Requests via the Requests List {CH00122522} As a Service Owner, you can subscribe users of a Service on a Catalog item by Catalog item basis {CH00139627} CHANGED Provided an option to translate the Questions section in a Request {CH00147244} As an analyst, you select all attachments in a Request for deletion {CH00147361} FIXED Auto Responder actions that post to the Timeline are not marked as 'Email' source {PM00150947} Requests without a Service fail to come off-hold correctly {PM00150996} Teams list filter in the Requests List is not scrollable when a user is associated to many teams {PM00151281} Failure to resume BPM when Requests are updated via "Linked Requests > Update Linked Requests" automated task {PM00151314} Failure to resume BPM when an action is invoked by a Customer Portal user {PM00151460} URLs in the Questions section are not click-able {PM00151534}
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