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New Update: Hornbill Service Manager (1194)

Harry Hornbill

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Hello Everyone

The latest build of Hornbill Service Manager (1194) has been released to live.

Change Log for this release are as follows:

  • FIX: Unable to attach a file to a Request via Customer Portal {PM00150601}
  • FIX: Change Requests are not using the custom prefix defined in the settings in User App {PM00150597}
  • FIX: Problems with priority based response/resolution timers not being applied
  • FIX: SLM Targets are not being set when raising requests via autoresponder {PM00150622}
  • FIX: Request dashboard view does not scroll {PM00150585}
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