[How to Search for My Connections]

Also something we are in need of +1

[Connections]

Is it possible to allow connections to search for requests they are connected to by Request ID or summary, same as how they can search for requests they have raised?

[Hornbrill iBridge Single Entity Search]

I'm currently getting the following error when trying to search for a site using the Single entity search but can't work out where I'm going wrong:

iBridge Method: /Hornbill/Collaboration/Single Entity Search.m Error: TypeError: Cannot read property 'error' of undefined

[Adding users to organization]

On 9/9/2022 at 4:41 PM, James Ainsworth said:

Hi @Chloe Carson

Thanks for your post.

I'm assuming that these 3000 users are users that are already within Hornbill?

Are you doing any type of scheduled import for initially adding these users?  If you are, you may find that changing your import may do this for you and keep it up to date, rather than manually doing within the Configuration.

We would probably need a bit more information about how you populate your users.  You many also need some value from the source of your import that would determine which organization group(s) that they will belong to.

Hi James 

These user's are already in via single sign on I believe

Thanks

[Adding users to organization]

I have 3000 users to add to one organization. Is there a quick way to do this?

Also, can you export a list of your user's?

 

Thanks

[Create a contact in Business Process]

3 minutes ago, Steve Giller said:

If you navigate to Admin -> Platform Configuration -> Advanced System Settings and enter "passwordPolicy" in the filter box you will see the various constraint settings.

The obvious ones to look for are:

• security.guest.passwordPolicy.minimumLength
• security.guest.passwordPolicy.mustContainLowerCase
• security.guest.passwordPolicy.mustContainNumeric
• security.guest.passwordPolicy.mustContainSpecial
• security.guest.passwordPolicy.mustContainUpperCase

but there are a few more, and of course the user variants for Full/Basic users if required.

Hi Steve

I checked these but the password doesnt seem to go against anything we have here. We haven't changed any of these from the generic and I'm using the password generator node with 12 characters and including numbers.

The same password works if done manually in guest accounts in platform configuration

[Create a contact in Business Process]

Hi Martyn

The same password and login ID work if set manually

Thanks

[Add to simple list in Business Process]

It was for a contract manager requesting a new contract set up for example, we have a simple list of all contracts for use in other places and would want the new contract name automatically added to it when running through the create new contract business process

[Create a contact in Business Process]

Hi, I am creating a contact within a business process but when setting their login credentials for the customer portal, I am getting the following error:

 

setPortalAccessCredentials - "EspMethodCall::invoke: Operation[admin::contactSetAuthentication] The value in element <authCredential> did not meet the required input pattern constraints. at location '/methodCall/params/authCredential'"

I have done this both with password as normal text and with password BASE64 encoded.

[Add to simple list in Business Process]

I was wondering would it be possible to have an option in the business process to update a simple list as an enhancement

[Wait for Linked Request]

Within my business process I currently have a node to wait for linked requests, I have a couple of questions RE this.

 

1) I want the suspend node to suspend until another request is linked OR it reaches 60 days prior to a service date. I've used cloud automation to get a timestamp of 60 days prior to the service date, can I use this against the expiry for the suspend node?

 

2) if a request is linked, I want to use a decision node based on the catalog item of the linked request, how can I pull these details? I was going to used Hornbill Automation, Get request information and change request ID to a variable, but can I pull the linked requests ID within the business process?

 

Thanks in advance!

[Wait for connection]

Hi could an option be added to business processes for the request to wait for a connection