Martijn
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Posts posted by Martijn
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Hi @James Ainsworth
sure, we have a rule set, that when there is a multi site change at least one member of each team should review / authorise the change.
so i want to create a task for every sites-team for authorization, so they can deside among themselfs who check's / authorises the change.
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Hello,
I’m in the midst of a business process creation for a multi-site change.
The thing I’m after is how can i get at least one member of each site(5sites) to be set as an approver for a change.Without having to set them individually(bit convoluted for 5 sites), did look at did he variable &[global["flowcode"]["assignedTeamId"]] that works kind of.. It misses the weight as well as the authorization type.
any idea / guidense on how to achief this?
multi site changes
in Service Manager
Posted
With the parallel processing if only one from eighter team approves the change it hits 100%, so your correct the question would be who to handle the outcome.
I think the best approach is to create one team for the approvers, but hat responds differently than i would think it does.
When i create the request it's assignd to Team A (via Process Cap), the authorization kickes in after the change date has been set.
So in BP i re-assign the request to the Infra Team and the authorisation thereafter.
looking at the tasks, thoose are assigned to Team A rather that the infra Team, i don't understand that bit.