Thanks James.
another idea i had was creating an Asset as part of a call..
We have a "New Server" request process in Hornbill which asks questions about a new server build, is it possible that the data entered could be used to build the server, so that a server is requested, and the asset is built at that stage ? obviously if the build request is denied we will need to delete the asset, but that can be part of the process ?
is this possible ??