Michael Wrightson
-
Posts
6 -
Joined
-
Last visited
Content Type
Profiles
Forums
Enhancement Requests
Posts posted by Michael Wrightson
-
-
I have one user who is getting the same issue stating an error occurred contact your system administrator
-
We have set up a multiple trusted forest setup on our AD's as we have three major companies being integrated into one, but the AD integration isn’t planned for a while, but need to run LDAP on different domains so that all our customers can login and raise support calls. Any advice how I can complete this, we have successfully working on one domain but need help getting it to work on the other two.
-
@lyonel thanks for you help managed to locate the BPM and update it have it working
-
@LyonelYes I understand that and have that working in the BPM, but can't locate the BPM for the email creation of tickets, see below
-
We have setup on our shared mailbox, that any email from a customer raises a ticket when an email comes into it and assigns to first line support, I need some guidance on how i can get the system to email the case number back to the customer? I have it setup and working to email the customer when a ticket is raised manually but cant seem to find the process for the mailbox
-
Deleted and recreated
-
Have removed mobile device off account and now with password reset and account active getting the above.
-
30 minutes ago, Michael Wrightson said:
One of my co-workers is having the same issue, I have deleted and recreated his account, but when we try to log in as him is comes up with account suspended @NadeemMazhar is there something I am missing?
-
One of my co-workers is having the same issue, I have deleted and recreated his account, but when we try to log in as him is comes up with account suspended @NadeemMazhar is there something I am missing?
How to Fix the "An unexpected error occurred during login" issue. Please read this if you are affected.
in Service Manager
Posted
thank you thats worked