Nick55
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Posts posted by Nick55
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Hi all,
I need to view historical backlog numbers per week for the last year.
Is it possible to create a measure to query the current tickets open at points in time like this?Any advice and examples of the query would be wonderful.
Thanks in advance
Nick
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Thanks for the quick reply.
Ill be sure to ask our implementation person to explain this when we get to it and pass on anything I learn.
Cheers
Nick- 1
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Im interested in this topic. @Martyn HoughtonDid you work all this out?
We are in the process of configuring a new instance and have multiple time zones.
Cheers
Nick
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Hi,
I'm creating some widgets, Id like to view tickets logged yesterday.
Today is current_date
Should yesterday be something like subdate(current_Date, 1) ?
Cant seem to get this to work.Thanks
Report
in Service Manager
Posted
Hi all,
Not much experience in the reporting side.
For a system cleanup, I need to be able to see what workflows and intelligent captures are assigned to services.
Is it possible to do this from a report?
Many thanks